Messaging & notifications

Bobclass sends messages to your clients in two ways: automatically from our servers, and from your own device through your mail app, WhatsApp or SMS. Which one applies depends on the message.
Everything is configured in Settings → Messaging.
In this section﻿ Messaging channels⁠  — email, SMS or WhatsApp, and which messages go which way.
﻿ Automatic reminders⁠  — reminders sent before a session, without you doing anything. Pro plan and above.
﻿ Message templates⁠  — which messages Bobclass sends, and which you trigger yourself.
﻿ Email footer⁠  — your logo and studio details at the bottom of automated emails.
﻿ Marketing messages⁠  — sending to a group of clients at once.
﻿ Push notifications⁠  — which app alerts, to who, and for what.
The templates you can editUnder Settings → Messaging you will find a template for each kind of message:
Confirmation — sent after a booking
Cancellation — sent after a cancellation
Rescheduling — sent after a session is moved
Reminder — the manual reminder you send from a session
Waitlist — sent when a spot opens up in a full class
Marketing templates — for messages you compose and send yourself
The same screen holds Messaging app, where you choose email, SMS or WhatsApp, and Email footer.
Related articles﻿ Sending a manual reminder⁠ ﻿
﻿ Waitlist management⁠ ﻿
﻿ Emails are sent from the wrong address⁠ ﻿
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Need help? Contact us at  support@bobclass.com ﻿
Main website:  https://bobclass.com ﻿
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