For most client messaging, Bobclass uses the messaging apps already installed on your device — email, SMS, or WhatsApp. When a message needs to be sent, Bobclass opens the relevant app with the message pre-filled and the recipient ready. You review and send.
The default messaging channel is set per device in Settings → Messaging. This means that if you use Bobclass on multiple devices — for example an iPhone and an iPad — each device can have a different default channel. This is by design, as it uses the native capabilities of each device.
Automatic messages
Some messages are sent automatically by Bobclass without any action required from you:
Booking confirmations — sent when a client books online, or when you add a client to a session manually
Reminders — sent before a session starts (see below)
Cancellation and Rescheduling messages work differently: they're device-sent, meaning Bobclass opens your messaging app with the text pre-filled for you to review and send, the same as the device messaging described above — they're not automatic. Confirmation, Cancellation and Rescheduling messages also each trigger a push notification to the client's Bobclass Go app, on top of whichever channel actually sends the text. See Message templates for the full server-sent/device-sent picture, and Push notifications for what pushes and when.