Bobclass is made by a small team, and we answer our own support. If something is not working, or you are not sure how to do something, please get in touch — we would rather hear from you than have you work around a problem.
How to reach us
Two routes, both arriving in the same place:
From inside the app. Go to Settings → Support and write your message there. This is usually the quickest, since you are already in front of the thing you are asking about.
Set up annual billing with an invoice , outside the app stores. See Subscription plans .
Before you write
Two checks resolve a good share of what reaches us:
Are you on the current version of the app? Check for updates in the App Store or Google Play, and check which version you are running in Settings → About .
Is your internet connection working? Bobclass needs one to load and save.
If you have looked and Bobclass does not seem to do the thing you want, have a look at the Roadmap. It lists what has shipped recently and what is planned for the months ahead — quite often the thing you are after is already on it, or has just landed.
Ideas and feature requests
We are a small product and we do act on what studios tell us. If something is missing, or a workflow does not match how your studio actually runs, send it to the same address. What we build next is shaped by what studios ask for.
And if you are enjoying Bobclass, Settings → About has a rating option. Reviews genuinely help a small studio product get found.