The Inbox is your central place for managing client activity. It shows:
- — new requests waiting for your approval
- — alerts when a spot opens up in a full class and clients are on the waitlist
- — a chronological log of all client activity, including bookings and cancellations
A red badge appears on the Inbox tab whenever there are items requiring your attention.
Each request shows an icon indicating whether the client is known to you or new. A label means Bobclass has not seen this client before. A smiley icon means the client already exists in your client list.
When a class reaches its maximum capacity, clients using Bobclass Go will see a button instead of the usual booking option. Tapping it adds them to the waitlist for that session. Waitlist is not available via the web booking page.
When a spot becomes available in a full class, you receive a push notification and an entry appears in your Inbox. You then decide whether to promote a client from the waitlist and which client to add. Promotion is not automatic — the decision always stays with you.
Waitlist is only available for group classes. Appointments do not support waitlist.